Members must be an ABN or ACN holder or be an Australian Resident.
Part-time & Full-time Members
Part-time & Full-time Members
Part-time & Ful-time Members
The Client agrees and acknowledges that: (a)The Waterman Business Centres, or anyone acting on behalf of The Waterman Business Centres, has not made any representation or warranty as to the suitability or adequacy of the product, the Services or the Furniture and Equipment; and (b) it occupies the product and uses the Services and the Furniture and Equipment at its sole risk.
The Client indemnifies The Waterman Business Centres, and each person claiming through The Waterman Group, against any liability or loss arising from, and costs incurred in connection with:
(a) the Client’s act or omission or that of its employees, contractors, agents, customers or visitors;
(b) a breach of this Agreement. The Client must pay or reimburse The Waterman Business Centres all costs (including solicitors’ costs on an indemnity basis) incurred by The Waterman Business Centres by reason of the Client’s breach of the Agreement. The client is required to always maintain appropriate public liability and property damage cover. The client is required to provide a certificate to verify this cover.
A business phone number will be provided based on the home location of the member will be given on the purchase of a Business Boost with this inclusion. Unlimited standard mobile and national calls are included; however, users must purchase a soft phone or handset in order to make outgoing calls. 1300 and other special numbers not included in unlimited calls and are charged at an additional rate.
All incoming calls will be automatically forwarded to a phone number of your choice, provided the call is being forwarded to a standard Australian number.
Phone numbers at the centre of your choice are subject to availability and Waterman reserves the right to reject a customer’s order at our discretion.
A member of our local service team will answer your phone calls with the ability to transfer the call to you or take a message as required.
Incoming calls are charged at the pay as you go rate, calculated to the nearest second.
One business name is allowed per phone number, an additional phone number must be purchased if another business name is used.
Members must provide a phone answering script and the contact details of the recipient. Call transfers will only be made to listed members. If a member wishes to transfer a call to an unlisted contact, an additional membership may be purchased to have the contact listed.
A Waterman phone number is required in order to take this package. If a Waterman number is already owned, it can be used in conjunction with this package.
No credits are included as standard on a Waterman Membership. If a Business Boost with credits as an inclusion is purchased, these credits will automatically be applied to the member’s account every month. Unused credits will not roll over in to the next month, they will expire, and the new credits will be applied.
Credits which are issued as a refund are non-expiring and will roll over to the next month if unused.
Members cannot have a workspace product and a membership product on the same account. Day pass rates and credit rates default to the lowest rate(s) as defined by the active products on the account.
By accepting the terms and conditions prior to your payment, you authorise Waterman Business Centre to process the initial membership payment, an automatic monthly direct debit until you cancel your membership.
Your membership will commence as soon as your subscription is processed, and you have undertaken your online and in person induction.
Your subscription will automatically renew each month without notice until you cancel your membership. By accepting the terms and conditions, you authorise Waterman Business Centres to debit you:
The cost of your monthly membership plus any taxes (GST) as all pricing displayed is GST exclusive.
Any additional products purchased during your billing month, such as Business Boosts additional meeting room bookings the cost of events or donations that you have added to your monthly billing.
Any once off fees or charges for cleaning or damages done to Waterman Business Centres property as a result of your or any visitor’s (client, family, friend, acquaintance) actions whilst in any Waterman Centre. You will be notified of any changes made to your account that are of this nature.
Any reoccurring charges will be debited from your account until you cancel your membership through returning your pass to our reception team or paying the fee for a lost pass.
If your initial payment is revoked, your membership will be terminated. We reserve the right to reject your membership subscription at any time.
It is your responsibility to ensure that there are sufficient clear funds in your available bank account to allow a direct debit.
It is your responsibility to notify Waterman Business Centres of any changes made to your billing details.
It is your responsibility to check your account statements to verify that the amounts debited from your account are correct and to notify Waterman Business Centres if you believe that you have been billed incorrectly. To do so, please email firstname.lastname@example.org for clarification.
Waterman Business Centres will not refund past membership payments, business boost or additional credits if the membership holder fails to notify us in the event of a cancellation.
It is your responsibility to collect your access pass and attend an induction prior to using the centre. Waterman will process the charge at the time at which you have completed our online sign up form.
Upon the cancellation of your membership, we reserve the right to settle any charges that have been incurred during the month to your bank account. These charges include additional Waterman credits, the outstanding contacted amount to any purchased business boost (all of which have a 6-month minimum commitment term), event ticket or donation contributions made during the month.
Your obligations to stand as a membership holder until your final charges are settled. You accept and understand that cancelling your card that Waterman charges without notifying us is a failure to uphold your agreed upon obligations as stated in the terms and conditions. Failure to uphold your agreed to obligations will result in Waterman pursuing action to retrieve the outstanding funds owed to us.